Terms of service
Last updated: August 25, 2026
Welcome to Sydneyboutiques. These Terms and Conditions govern your access to and use of our website, products, and services. By visiting our website, using our services, or placing an order, you confirm that you have read, understood, and agree to these Terms and Conditions.
Please read these Terms and Conditions carefully before using our website or making a purchase.
Use of Our Website
By using our website, you agree to use it exclusively for lawful purposes and in accordance with these Terms and Conditions and applicable laws and regulations.
You are responsible for ensuring that all information you provide to us, including your name, account information, billing details, delivery address, and contact information, is accurate, complete, and up to date.
You may not misuse our website, interfere with its operation or security, attempt to gain unauthorized access, introduce malware or malicious code, or engage in activities that violate applicable laws or the rights of Sydneyboutiques or third parties.
Products and Product Information
We make reasonable efforts to ensure that product descriptions, photographs, sizing information, colors, specifications, and other product information displayed on our website are accurate and up to date.
However, colors and product appearance may vary depending on your device or screen settings. Minor differences may also exist between product images and the actual product.
We reserve the right to correct errors, update product information, change product availability, or remove products from our website at any time.
Nothing in these Terms and Conditions affects your statutory consumer rights, including rights relating to defective, faulty, incorrectly described, or otherwise non-conforming products.
Prices
We make reasonable efforts to ensure that all prices displayed on our website are accurate. However, occasional pricing or listing errors may occur.
If we discover a significant pricing error before your order has been shipped, we may contact you to confirm whether you wish to proceed with the order at the correct price or cancel the order.
Product prices, promotional offers, and availability may change from time to time.
Unless otherwise stated, any applicable shipping costs will be displayed during the checkout process before you complete your purchase.
Orders and Contract Acceptance
When you place an order through our website, you are making an offer to purchase the selected products.
An order confirmation email confirms that we have received your order but does not necessarily constitute acceptance of the order.
We reserve the right to refuse or cancel an order under reasonable circumstances, including:
- Suspicion of fraudulent or illegal activity;
- Significant pricing or product information errors;
- Product unavailability;
- Problems with payment authorization or processing;
- Errors in stock levels or inventory;
- Orders placed without authorization or for abusive or prohibited purposes.
If we cancel an order after payment has already been received, we will issue the applicable refund using the original payment method where reasonably possible.
Payments
Payments are processed securely through external payment service providers.
By placing an order, you confirm that you are authorized to use the selected payment method.
We generally do not have access to your complete payment card details and do not store full payment card information. Payment information is processed by the applicable payment service provider in accordance with its own terms and privacy policy.
Delivery
During the ordering process, we provide information regarding applicable shipping costs, delivery conditions, and estimated delivery times.
Delivery times are estimates and may be affected by circumstances beyond our reasonable control. These may include delays caused by shipping providers, customs procedures, extreme weather, strikes, transportation disruptions, or other unforeseen circumstances.
Nothing in this section limits your statutory consumer rights concerning delivery.
Returns, Refunds, and Consumer Rights
Our Return and Refund Policy explains the procedures and conditions applicable to returns and refunds.
Nothing in these Terms and Conditions limits or excludes statutory consumer rights that apply to you under applicable consumer protection laws. This includes rights relating to defective, faulty, misdescribed, or otherwise non-conforming products.
Depending on your location and applicable law, you may also have statutory cancellation or withdrawal rights in relation to online purchases, subject to any applicable legal exceptions.
Third-Party Services
Our online store is powered by Shopify and may use reputable third-party service providers for various business functions, including:
- Payment processing;
- Order processing;
- Shipping and delivery;
- Website hosting and technical services;
- Analytics;
- Customer service;
- Fraud prevention;
- Marketing and advertising.
Third-party providers may have their own terms and conditions and privacy policies. Your use of certain third-party services may therefore also be subject to those providers' respective terms and policies.
Intellectual Property
Unless otherwise stated, all content available on the Sydneyboutiques website, including text, graphics, logos, photographs, product images, designs, layouts, brand elements, and other materials, is owned by Sydneyboutiques or used under an appropriate license and is protected by applicable intellectual property laws.
You may access and use our website and its content for personal, non-commercial purposes.
You may not copy, reproduce, modify, distribute, republish, sell, commercially exploit, or otherwise use our website content without our prior written permission, except where such use is permitted by applicable law.
User Content and Reviews
When you submit reviews, comments, photographs, feedback, or other content to Sydneyboutiques, you remain responsible for ensuring that the content is lawful and does not infringe the rights of other individuals or third parties.
By submitting content to us, you grant Sydneyboutiques a non-exclusive right to use, reproduce, display, and publish that content for legitimate business purposes, including marketing, product presentation, and customer communications, to the extent permitted by applicable law.
We reserve the right to remove or refuse content that we reasonably believe violates these Terms and Conditions or applicable law.
Prohibited Activities
You agree not to use our website or services to:
- Violate applicable laws or regulations;
- Gain unauthorized access to our systems or accounts;
- Interfere with or impair the security or operation of our website;
- Upload viruses, malware, or malicious code;
- Conduct fraudulent, deceptive, or misleading activities;
- Collect or misuse information about other users without authorization;
- Copy, reproduce, or commercially exploit website content without permission;
- Use our website in a manner that could harm Sydneyboutiques, its customers, or its reputation.
Limitation of Liability
Nothing in these Terms and Conditions excludes or limits liability to the extent that such liability cannot legally be excluded or limited under applicable law.
Subject to the foregoing, Sydneyboutiques shall not be liable, to the extent permitted by law, for indirect, incidental, special, or consequential losses arising from your use of our website or services where such liability may legally be excluded.
We are not responsible for losses or damages caused by circumstances beyond our reasonable control.
Nothing in these Terms and Conditions affects your statutory consumer rights or any other rights or claims that cannot legally be excluded or limited.
Events Beyond Our Reasonable Control
We are not responsible for delays or failures to fulfill our obligations where such delays or failures result from circumstances beyond our reasonable control.
Such circumstances may include natural disasters, extreme weather, transportation disruptions, strikes, government actions, telecommunications failures, cyber incidents, or other events that could not reasonably have been foreseen or prevented.
If such an event affects your order or our services, we will take reasonable steps to minimize its impact and, where appropriate, inform you of the situation.
Changes to These Terms and Conditions
We may update these Terms and Conditions from time to time to reflect changes to our business, products, services, technologies, or legal and regulatory requirements.
When changes are made, we will update the "Last updated" date at the top of this page and publish the revised Terms and Conditions on our website.
Your continued use of our website after revised Terms and Conditions have been published may, to the extent permitted by applicable law, constitute acceptance of the updated Terms and Conditions.
Applicable Law
These Terms and Conditions and your use of our services are governed by the applicable laws of Australia, except where mandatory consumer protection laws provide otherwise.
If you are a consumer residing in another country, any mandatory consumer protection rights available to you under the laws applicable in your country of residence remain unaffected.
Company Information
Company name: Arjot holdings pty ltd
ABN #: 29676 907 289
Shop Name: Sydneyboutiques
Business Address: 29 Sama Promenade, Truganina, Victoria 3029, Australia
Support email: support@sydneyboutiques.com
Customer Support:
support@sydneyboutiques.com
+61 410 086 072